ABRA Auto Body & Glass

Foto of ABRA Auto Body & Glass

Reviews

• Brystal Franks

  May, 11 2018
  ★ ★ ★ ★ ★
  I love you guys my car was in a bad wreck they made my car look brand new
• Sam Defreese

  Dec, 22 2017
  ★ ☆ ☆ ☆ ☆
  I brought my car here as a certified repair shop through Farmers insurance. I was rear ended and had some lift gate damage etc. My car was left there for over a week, contact person was Scott. When I was notified that my car was ready I picked it up on my way to work. Immediately my sensors notifying me that the air pressure in my tires was low. Weird since I definitely would expect a repair shop to make sure the car was drivable when a customer picks it up. Within a couple of days of driving the car I noticed that
  1.) Abra left a screw rattling a round inside the lift gate
  2.) My "check braking system" light kept coming on ..... which makes sense because my brakes were engaged at the time of impact
  3.) The liftgate was not working properly and would not engage when the button was pushed about 50% of the time.
  I called and informed Scott of the issues that were still going on and he asked me to bring it back in and he would take care of the ongoing issues. I dropped the car back off, left it there an entire day.... got a call to pick it up....... Scott came outside to inform me of the work that had been done again. I stressed to him that I wanted to make sure they didn't just reset the braking system and that it was actually inspected. He insured me that they had run it through a diagnostic and everything was fine. ............this would be funny if it wasn't actually true.
  1.) The screw was STILL RATTLING AROUND THE LIFT GATE!
  2.) The check braking system came back on after a week which means they did in fact just reset it because the system is actually damaged which is why the system engaged again.
  3.) The lift gate still doesn't work 50% of the time.
  
  Scott asked me to bring it back in the following Monday to ensure that he would be there to personally fix it. When I brought it there on Monday..... he was in Vegas........... no call, no warning. Just a complete and utter disrespect of my time not to mention the danger they may have put my family in by lying about checking the brake system.

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